{"id":322,"date":"2022-01-08T08:50:03","date_gmt":"2022-01-08T01:50:03","guid":{"rendered":"https:\/\/egany.com\/ecommerce-cro\/?p=322"},"modified":"2022-02-14T09:35:58","modified_gmt":"2022-02-14T02:35:58","slug":"recap-ega-cafe-10-bo-giai-phap-so-hoa-toi-uu-doanh-thu-mua-tet","status":"publish","type":"post","link":"https:\/\/egany.com\/ecommerce-cro\/recap-ega-cafe-10-bo-giai-phap-so-hoa-toi-uu-doanh-thu-mua-tet\/","title":{"rendered":"[Recap] EGA Cafe #10: B\u1ed9 gi\u1ea3i ph\u00e1p s\u1ed1 h\u00f3a t\u1ed1i \u01b0u doanh thu m\u00f9a T\u1ebft"},"content":{"rendered":"

Bu\u1ed5i chia s\u1ebb t\u1eeb anh Nguy\u1ec1n H\u00f9ng Phi – Co-Founder v\u00e0 l\u00e0 Gi\u00e1m \u0111\u1ed1c T\u01b0 v\u1ea5n chi\u1ebfn l\u01b0\u1ee3c MAX Solution JSC
\nMAXSolution l\u00e0 \u0111\u01a1n v\u1ecb chuy\u00ean t\u01b0 v\u1ea5n c\u00e1c gi\u1ea3i ph\u00e1p s\u1ed1 h\u00f3a cho DN \u1edf \u0111a l\u0129nh v\u1ef1c: Y t\u1ebf, gi\u00e1o d\u1ee5c, nh\u00e2n s\u1ef1,..
\nTi\u00eau ch\u00ed: T\u1eadn d\u1ee5ng c\u00f4ng ngh\u1ec7 nh\u01b0 m\u1ed9t c\u00f4ng c\u1ee5 \u0111\u1eafc l\u1ef1c \u0111\u1ec3 gia t\u0103ng hi\u1ec7u su\u1ea5t kinh doanh<\/p>\n

L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 t\u0103ng hi\u1ec7u su\u1ea5t kinh doanh?<\/h2>\n

– T\u0103ng n\u0103ng su\u1ea5t
\n– T\u1ed1i \u01b0u th\u1eddi gian
\n– T\u1ed1i \u01b0u chi ph\u00ed
\n– T\u0103ng doanh thu<\/p>\n

B\u1ed8 GI\u1ea2I PH\u00c1P \u0111\u01b0\u1ee3c gi\u1edbi thi\u1ec7u g\u1ed3m:<\/p>\n

1\ufe0f\u20e3\u00a0Wifi CRM – Wifi th\u00f4ng minh ngay t\u1ea1i \u0111i\u1ec3m b\u00e1n:<\/strong><\/p>\n

\u0110\u00e1p \u1ee9ng \u0111a d\u1ea1ng c\u00e1c k\u1ecbch b\u1ea3n
\n– \u0110\u1ebfm l\u01b0\u1ee3ng kh\u00e1ch
\n– C\u00e1 nh\u00e2n h\u00f3a
\n– Loyalty customer
\n– T\u00edch \u0111i\u1ec3m, tracking
\n– Ch\u00fac m\u1eebng sinh nh\u1eadt
\n– Remind kh\u00e1ch h\u00e0ng
\n– Kh\u1ea3o s\u00e1t d\u1ecbch v\u1ee5
\n– T\u1ed5ng h\u1ee3p v\u00e0 Report
\n\u0110\u00e1p \u1ee9ng c\u00e1c m\u1ee5c ti\u00eau:
\n– T\u01b0\u01a1ng t\u00e1c KH ngay t\u1ea1i \u0111i\u1ec3m b\u00e1n
\n– Ch\u0103m s\u00f3c KH sau khi mua
\n– Thu th\u1eadp th\u00f4ng tin v\u00e0 l\u01b0u tr\u1eef gi\u00fap ho\u00e0n thi\u1ec7n tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng xuy\u00ean su\u1ed1t<\/p>\n

2\ufe0f\u20e3\u00a0Callbot – Tr\u1ee3 l\u00fd \u1ea3o th\u00f4ng minh AnAn<\/h2>\n

– Bot g\u1ecdi t\u1ef1 \u0111\u1ed9ng \u0111\u00f3ng nhi\u1ec1u vai tr\u00f2 kh\u00e1c nhau.
\nVd: Ch\u00fang ta c\u00f3 3 nhi\u1ec7m v\u1ee5 \u0111\u1ed3ng th\u1eddi:
\n+ Nghe cu\u1ed9c g\u1ecdi v\u00e0 \u0111i\u1ec1u h\u01b0\u1edbng \u0111\u1ebfn \u0111\u00fang n\u01a1i
\n+ G\u1ecdi cho nhi\u1ec1u KH c\u00e0ng t\u1ed1t \u0111\u1ec3 gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m
\n+ G\u1ecdi \u0111\u1ec3 ch\u00fac m\u1eebng sinh nh\u1eadt KH th\u00e0nh vi\u00ean
\nAnAn gi\u00fap c\u00e1c shop gi\u1ea3i quy\u1ebft 3 b\u00e0i to\u00e1n n\u00e0y b\u1eb1ng c\u00f4ng ngh\u1ec7 thay v\u00ec ph\u1ea3i t\u1ed1n chi ph\u00ed thu\u00ea \u00edt nh\u1ea5t 3 nh\u00e2n s\u1ef1
\n– L\u01a1i \u00edch:
\n+ Kh\u1ea3 n\u0103ng ti\u1ebfp nh\u1eadn s\u1ed1 l\u01b0\u1ee3ng l\u1edbn cu\u1ed9c g\u1ecdi \u0111\u1ed3ng th\u1eddi v\u00e0o h\u1ec7 th\u1ed1ng
\n+ Kh\u1ea3 n\u0103ng g\u1ecdi ra c\u00f9ng l\u00fac s\u1ed1 l\u01b0\u1ee3ng l\u1edbn cu\u1ed9c g\u1ecdi
\n+ Kh\u1ea3 n\u0103ng t\u00f9y bi\u1ebfn k\u1ecbch b\u1ea3n nhanh ch\u00f3ng
\n+ Kh\u00f4ng ch\u1ecbu \u1ea3nh h\u01b0\u1edfng c\u1ee7a c\u1ea3m x\u00fac, s\u1ee9c kh\u1ecfe \u2026
\n+ Kh\u1ea3 n\u0103ng tri\u1ec3n khai tr\u00ean nhi\u1ec1u ng\u00f4n ng\u1eef kh\u00e1c nhau, t\u00f9y theo y\u00eau c\u1ea7u c\u1ee5 th\u1ec3
\n+ C\u00f3 th\u1ec3 k\u1ebft h\u1ee3p v\u1edbi b\u1ea5t k\u00ec t\u1ed5ng \u0111\u00e0i t\u1ef1 \u0111\u1ed9ng c\u00f3 m\u1edf API
\n– \u1ee8ng d\u1ee5ng trong c\u00e1c ng\u00e0nh:
\n+ Vi\u1ec5n th\u00f4ng\/ Internet\/ Di \u0111\u1ed9ng\/ \u0110i\u1ec7n n\u01b0\u1edbc
\nVd:
\nM\u1eaft b\u00e3o g\u1ecdi nh\u1eafc s\u1eafp \u0111\u1ebfn h\u1ea1n gia h\u1ea1n Domain
\nEVN g\u1ecdi th\u00f4ng b\u00e1o s\u1ef1 c\u1ed1 v\u1ec1 \u0111i\u1ec7n
\n\u2192 Gi\u1ea3i quy\u1ebft t\u00ecnh tr\u1ea1ng qu\u00e1 t\u1ea3i cu\u1ed9c g\u1ecdi v\u00e0o gi\u1edd cao \u0111i\u1ec3m, khi c\u00f3 s\u1ef1 c\u1ed1,
\n+ Ng\u00e2n h\u00e0ng\/ t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh\/ B\u1ea3o hi\u1ec3m\/ D\u1ecbch v\u1ee5 th\u01b0\u01a1ng m\u1ea1i
\n+ B\u00e1n l\u1ebb\/ V\u1eadn t\u1ea3i\/ CPN\/ Y t\u1ebf\/ H\u00e0ng kh\u00f4ng
\n+ C\u01a1 quan h\u00e0nh ch\u00ednh\/ D\u1ecbch v\u1ee5 c\u00f4ng<\/p>\n

3\ufe0f\u20e3 Contact Center – T\u1ed5ng \u0111\u00e0i \u0111a k\u00eanh:<\/h2>\n

– \u0110\u1ea7u ti\u00ean, c\u1ea7n l\u01b0u \u00fd, Contact center v\u00e0 Call center kh\u00f4ng ph\u1ea3i l\u00e0 1
\n+ Contact Center gi\u00fap k\u1ebft n\u1ed1i kh\u00e1ch h\u00e0ng v\u1edbi nh\u00e2n vi\u00ean ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a doanh nghi\u1ec7p th\u00f4ng qua nhi\u1ec1u k\u00eanh li\u00ean l\u1ea1c kh\u00e1c nhau nh\u01b0 \u0111i\u1ec7n tho\u1ea1i, t\u1ed5ng \u0111\u00e0i, email, SMS, m\u1ea1ng x\u00e3 h\u1ed9i\u2026
\n+ Call Center ch\u1ec9 cung c\u1ea5p tr\u1ea3i nghi\u1ec7m cu\u1ed9c g\u1ecdi
\n– L\u00e0 1 n\u01a1i gi\u00fap nh\u00e2n vi\u00ean t\u1ed5ng \u0111\u00e0i thao t\u00e1c, t\u1ed5ng h\u1ee3p th\u00f4ng tin li\u00ean quan \u0111\u1ebfn KH t\u1eeb nhi\u1ec1u k\u00eanh v\u1ec1 1 ch\u1ed7
\n– C\u00f3 th\u1ec3 ti\u1ebfp c\u1eadn KH tr\u00ean \u0111a k\u00eanh nh\u01b0ng ch\u1ec9 c\u1ea7n 1 ng\u01b0\u1eddi chat v\u00e0 chat tr\u00ean 1 giao di\u1ec7n (c\u00e1c n\u1ec1n t\u1ea3ng \u0111\u01b0\u1ee3c li\u00ean k\u1ebft v\u1edbi nhau b\u1eb1ng nh\u1eefng ticket, kh\u00f4ng ph\u1ea3i t\u1ef1 \u0111\u1ed9ng nh\u01b0 CDP)
\nM\u1ee5c ti\u00eau:
\n– T\u00ecm hi\u1ec3u KH
\n– \u0110\u1ecbnh danh KH
\n– Ph\u1ee5c v\u1ee5 KH
\nL\u1ee3i \u00edch:
\n– Ti\u1ebft ki\u1ec7m chi ph\u00ed nh\u00e2n s\u1ef1
\n– C\u00f3 kh\u1ea3 n\u0103ng ti\u1ebfp nh\u1eadn cu\u1ed9c g\u1ecdi \u0111\u1ed3ng th\u1eddi 24\/7 \u2192 t\u0103ng n\u0103ng su\u1ea5t
\n– C\u00f3 kh\u1ea3 n\u0103ng t\u00f9y bi\u1ebfn, \u0111i\u1ec1u ch\u1ec9nh k\u1ecbch b\u1ea3n linh ho\u1ea1t
\n– Gi\u1ea3i quy\u1ebft nh\u1eefng tr\u01b0\u1eddng h\u1ee3p m\u00e0 con ng\u01b0\u1eddi g\u1eb7p h\u1ea1n ch\u1ebf: ngo\u00e0i gi\u1edd l\u00e0m vi\u1ec7c, ngh\u1ec9 \u0111\u1ed9t xu\u1ea5t, \u1ea3nh h\u01b0\u1edfng c\u1ea3m x\u00fac c\u00e1 nh\u00e2n,…
\n– T\u00edch h\u1ee3p t\u1ef1 \u0111\u1ed9ng h\u00f3a CRM, ERP, Zalo, SMS, Chatbot,. \u0111\u1ed3ng b\u1ed9 th\u00f4ng tin v\u1ec1 1 k\u00eanh \u0111\u1ec3 qu\u1ea3n l\u00fd xuy\u00ean su\u1ed1t
\n– Ch\u1ea5t l\u01b0\u1ee3ng cu\u1ed9c g\u1ecdi \u0111\u1ed3ng nh\u1ea5t, 100% tu\u00e2n theo k\u1ecbch b\u1ea3n c\u00f3 s\u1eb5n
\n\u26a1\ufe0fK\u1ecbch b\u1ea3n k\u1ebft h\u1ee3p Callbot v\u00e0 Contact center:
\n– Callbot ti\u1ebfp nh\u1eadn cu\u1ed9c g\u1ecdi, ghi nh\u1eadn y\u00eau c\u1ea7u v\u00e0 chuy\u1ec3n \u0111\u1ebfn nh\u00e1nh n\u1ed9i b\u1ed9 x\u1eed l\u00fd
\n– Callbot khi \u0111\u00f3 c\u00f3 \u0111\u1ed3ng b\u1ed9 v\u1edbi Contact center n\u00ean th\u00f4ng tin ghi nh\u1eadn s\u1ebd t\u1ea1o th\u00e0nh 1 ticket chuy\u1ec3n sang nh\u00e2n vi\u00ean ti\u1ebfp nh\u1eadn. Nv kh\u00f4ng c\u1ea7n h\u1ecfi l\u1ea1i nh\u1eefng d\u1eef li\u1ec7u Callbot \u0111\u00e3 thu th\u1eadp, th\u00f4ng tin c\u0169ng \u0111\u01b0\u1ee3c ghi nh\u1eadn v\u00e0 l\u01b0u tr\u1eef tr\u00ean h\u1ec7 th\u1ed1ng \u2192 ghi nh\u1eadn l\u1ecbch s\u1eed KH, t\u1ea1o tr\u1ea3i nghi\u1ec7m xuy\u00ean su\u1ed1t<\/p>\n

4\ufe0f\u20e3 Voice Brandname:<\/h2>\n

– Hi\u1ec7n nay ngo\u00e0i c\u00e1c h\u00ecnh th\u1ee9c marketing th\u00f4ng th\u01b0\u1eddng c\u00f3 1 gi\u1ea3i ph\u00e1p gi\u00fap qu\u1ea3ng b\u00e1 th\u01b0\u01a1ng hi\u1ec7u h\u1eefu d\u1ee5ng \u0111ang \u0111\u01b0\u1ee3c c\u00e1c DN s\u1eed d\u1ee5ng r\u1ed9ng r\u00e3i \u0111\u00f3 l\u00e0 h\u00ecnh th\u1ee9c qu\u1ea3ng c\u00e1o \u0111\u1ecbnh danh Doanh nghi\u1ec7p qua tho\u1ea1i \u2013 VoiceBrandname.
\n– \u0110\u1ed1i v\u1edbi c\u00e1c cu\u1ed9c g\u1ecdi th\u00f4ng th\u01b0\u1eddng ch\u1ec9 hi\u1ec3n th\u1ecb s\u1ed1 \u0111i\u1ec7n tho\u1ea1i. V\u1edbi Voice Brandname cu\u1ed9c g\u1ecdi s\u1ebd hi\u1ec3n th\u1ecb tr\u1ef1c ti\u1ebfp t\u00ean th\u01b0\u01a1ng hi\u1ec7u \/ nh\u00e3n h\u00e0ng \/ s\u1ea3n ph\u1ea9m c\u1ee7a Doanh nghi\u1ec7p. Th\u1ef1c hi\u1ec7n b\u1eb1ng vi\u1ec7c m\u00e3 h\u00f3a s\u1ed1 \u0111i\u1ec7n tho\u1ea1i c\u1ee7a doanh nghi\u1ec7p th\u00e0nh t\u00ean th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a doanh nghi\u1ec7p \u0111\u00f3.
\n– Gi\u1ed1ng SMS brandname th\u1eddi \u0111i\u1ec3m tr\u01b0\u1edbc, ch\u1ec9 m\u1edbi 1 v\u00e0i b\u00ean s\u1eed d\u1ee5ng, n\u00ean c\u00f2n v\u00e0i h\u1ea1n ch\u1ebf:
\n+ Kh\u00f4ng hi\u1ec3n th\u1ecb Brandname \u0111\u1ed1i v\u1edbi: cu\u1ed9c g\u1ecdi ngo\u1ea1i m\u1ea1ng, c\u00e1c cu\u1ed9c g\u1ecdi qu\u1ed1c t\u1ebf, c\u00e1c cu\u1ed9c g\u1ecdi t\u1eeb \u0111\u1ea7u s\u1ed1 1900, 1800
\n+ L\u00e0m sao c\u1ea3 3 nh\u00e0 m\u1ea1ng \u0111\u1ec1u d\u00f9ng \u0111\u01b0\u1ee3c? \u0110\u00f2i h\u1ecfi g\u00f3i d\u1ecbch v\u1ee5 Call center c\u1ee7a KH ph\u1ea3i c\u00f3 t\u00ednh n\u0103ng \u201cT\u1ef1 \u0111\u1ed9ng \u0111\u1ecbnh tuy\u1ebfn\u201d<\/p>\n

MAX Solution \u0111\u00e3 h\u00e0o ph\u00f3ng t\u00e0i tr\u1ee3 t\u1ea5t c\u1ea3 nh\u1eefng kh\u00e1n gi\u1ea3 tham gia tr\u1ef1c ti\u1ebfp tr\u00ean Zoom s\u1ef1 ki\u1ec7n h\u00f4m \u0111\u00f3 g\u00f3i tr\u1ea3i nghi\u1ec7m AnAn 500 cu\u1ed9c g\u1ecdi ch\u0103m s\u00f3c KH t\u1ef1 \u0111\u1ed9ng.<\/p><\/blockquote>\n

\ud83d\udccc N\u1ebfu ai \u0111\u00e3 b\u1ecf l\u1ee1, c\u00f3 th\u1ec3 inbox fanpage MAX Solution JSC, \u0111\u1ecdc pass “EGANY” \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u01b0\u1edfng \u01b0u \u0111\u00e3i \u0111\u1eb7c quy\u1ec1n t\u1eeb team EGANY nhoa (Th\u01b0\u01a1ng l\u1eafm m\u1edbi b\u1eadt m\u00ed \u0111\u00f3 \ud83d\ude1d)<\/p>\n

5\ufe0f\u20e3 H\u1ecfi \u0111\u00e1p<\/h2>\n
\n
\"\ud83d\udcac\"<\/span>\u00a0\u0110\u00e3 h\u1ed7 tr\u1ee3 t\u00edch h\u1ee3p \u0111\u01b0\u1ee3c c\u00e1c gi\u1ea3i ph\u00e1p tr\u00ean cho HRV, Sapo ch\u01b0a?<\/strong><\/div>\n<\/div>\n
\n
–> WordPress: \u0111\u00e3 k\u1ebft h\u1ee3p, \u0111\u1ed3ng b\u1ed9 v\u00e0 c\u00f3 casestudy. HRV\/ Sapo t\u01b0\u01a1ng lai s\u1ebd c\u00f3<\/div>\n
<\/div>\n
\"\ud83d\udcac\"<\/span>\u00a0K\u1ecbch b\u1ea3n g\u1ee3i \u00fd cho KH s\u1eed d\u1ee5ng c\u00e1c n\u1ec1n t\u1ea3ng web Th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed tr\u00ean?<\/strong><\/div>\n
\n
\n
–> Case T\u01b0 v\u1ea5n b\u00e1n h\u00e0ng tr\u00ean website<\/div>\n
– Sau khi KH \u0111\u1eb7t \u0111\u01a1n h\u00e0ng tr\u00ean web, nh\u00e2n vi\u00ean ph\u1ea3i g\u1ecdi \u0111i\u1ec7n \u0111\u1ec3 x\u00e1c nh\u1eadn \u0111\u01a1n<\/div>\n
– Thay v\u00ec nh\u00e2n vi\u00ean th\u00ec Callbot s\u1ebd t\u1ef1 \u0111\u1ed9ng th\u1ef1c hi\u1ec7n cu\u1ed9c g\u1ecdi \u2192 Callbot<\/div>\n
– N\u1ebfu l\u00e0 doanh nghi\u1ec7p ch\u00fa tr\u1ecdng nh\u1eadn di\u1ec7n th\u01b0\u01a1ng hi\u1ec7u c\u00f3 th\u1ec3 k\u1ebft h\u1ee3p Voice Brandname \u0111\u1ec3 t\u00ean doanh nghi\u1ec7p s\u1ebd hi\u1ec3n th\u1ecb khi KH nh\u1eadn cu\u1ed9c g\u1ecdi<\/div>\n
– S\u1eed d\u1ee5ng Contact Center \u0111\u1ec3 th\u00f4ng tin \u0111\u01a1n h\u00e0ng t\u1eeb c\u00e1c cu\u1ed9c g\u1ecdi \u0111\u1ed5 v\u1ec1 h\u1ec7 th\u1ed1ng d\u1eef li\u1ec7u chung<\/div>\n
\"\ud83d\udc49\"<\/span> B\u1ed9 k\u1ebft h\u1ee3p: Call bot + Voice Brandname + Contact Center<\/div>\n
<\/div>\n
\"\ud83d\udcac\"<\/span>\u00a0M\u1ea3ng d\u1ecbch vu, sau g\u0111 mua s\u1ebd c\u00f3 ng g\u1ecdi cross-check \u0111\u1ec3 l\u1ea5y \u00fd ki\u1ebfn l\u1ea5y ph\u1ea3n h\u1ed3i \u0111\u1ed9 h\u00e0i l\u00f2ng KH v\u1ec1 nh\u00e2n vi\u00ean\/ d\u1ecbch v\u1ee5<\/strong><\/div>\n
\n
\n
–> Case study cho FNB c\u00f3 c\u1eeda h\u00e0ng v\u1eadt l\u00fd<\/div>\n
– C\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n Online -> Offline<\/div>\n
– KH mua t\u1ea1i qu\u1ea7y, nh\u01b0ng kh\u00f4ng mu\u1ed1n cung c\u1ea5p th\u00f4ng tin c\u00e1 nh\u00e2n. Vi\u1ec7c mu\u1ed1n KH ch\u1ee7 \u0111\u1ed9ng cung c\u1ea5p th\u00f4ng tin c\u00e1 nh\u00e2n cho 1 ng\u01b0\u1eddi l\u1ea1 l\u00e0 kh\u00f4ng d\u1ec5<\/div>\n
\u2192 Wifi CRM gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c b\u00e0i to\u00e1n n\u00e0y:<\/div>\n
+ KH ng\u1ed3i l\u1ea1i qu\u00e1n n\u00ean c\u00f3 nhu c\u1ea7u s\u1eed d\u1ee5ng wifi c\u1ee7a qu\u00e1n \u2192 c\u1ea7n ph\u1ea3i nh\u1eadp th\u00f4ng tin \u2192 Th\u1ecfa m\u1ee5c ti\u00eau c\u1ee7a shop<\/div>\n
+ Sau khi submit th\u00f4ng tin, 1 voucher \u01b0u \u0111\u00e3i \u0111\u01b0\u1ee3c g\u1eedi t\u1edbi \u2192 Upsale<\/div>\n
+ Giai \u0111o\u1ea1n sau mua: Ng\u00e0y h\u00f4m sau, AnAn g\u1ecdi \u0111\u1ec3 xin \u0111\u00e1nh gi\u00e1 d\u1ecbch v\u1ee5 \u2192 L\u1ea5y \u00fd ki\u1ebfn \u0111\u00f3ng g\u00f3p + t\u1eb7ng KH voucher \u0111\u1ec3 k\u00edch th\u00edch quay l\u1ea1i qu\u00e1n \u2192 KH th\u00e0nh vi\u00ean<\/div>\n
+ Tr\u01b0\u1eddng h\u1ee3p KH qu\u00ean \u0111\u1ed3 t\u1ea1i c\u1eeda h\u00e0ng: KH g\u1ecdi v\u00e0o s\u1ed1 hotline, shop s\u1ebd nh\u1eadn di\u1ec7n \u0111\u01b0\u1ee3c KH n\u00e0y l\u00e0 ai, \u0111\u00e3 mua t\u1ea1i chi nh\u00e1nh n\u00e0o, kh\u00f4ng c\u1ea7n ph\u1ea3i xin l\u1ea1i th\u00f4ng tin c\u00e1 nh\u00e2n<\/div>\n
\"\ud83d\udc49\"<\/span>\u00a0B\u1ed9 k\u1ebft h\u1ee3p Wifi CRM + Contact center<\/div>\n
<\/div>\n<\/div>\n
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\"\ud83d\udcac\"<\/span>\u00a0Callbot v\u00e0 Chatbot kh\u00e1c bi\u1ec7t hay t\u1ed1i \u01b0u g\u00ec h\u01a1n?<\/strong><\/div>\n<\/div>\n
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–> \u0110\u00e1p:<\/div>\n
– Vi\u1ec7c tri\u1ec3n khai chatbot th\u00e0nh c\u00f4ng hay kh\u00f4ng li\u00ean quan r\u1ea5t nhi\u1ec1u \u0111\u1ebfn vi\u1ec7c ph\u00e2n t\u1ea7ng k\u1ecbch b\u1ea3n. K th\u1ec3 n\u00e0o \u00f4m \u0111\u1ed3m, gi\u1ea3i quy\u1ebft vde 100%.<\/div>\n
– X\u00e1c \u0111\u1ecbnh c\u00e2u h\u1ecfi\/ v\u1ea5n \u0111\u1ec1 n\u00e0o KH g\u1eb7p ph\u1ea3i nhi\u1ec1u nh\u1ea5t \u2192 \u0111\u1ec3 t\u1ea1o th\u00e0nh nh\u1eefng k\u1ecbch b\u1ea3n t\u1ef1 \u0111\u1ed9ng \u2192 gi\u1ea3m th\u1eddi gian v\u00e0 c\u00f4ng s\u1ee9c con ng\u01b0\u1eddi<\/div>\n
– T\u1ef1 nhi\u00ean h\u01a1n trong t\u01b0\u01a1ng t\u00e1c giao ti\u1ebfp<\/div>\n
– Chuy\u1ec3n gi\u1ecdng n\u00f3i th\u00e0nh text, t\u1ef1 \u0111\u1ed9ng detect \u0111\u01b0\u1ee3c c\u00e1c \u0111\u00e1p \u00e1n t\u01b0\u01a1ng \u1ee9ng c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a KH<\/div>\n
<\/div>\n<\/div>\n<\/div>\n
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\"\ud83d\udcac\"<\/span>\u00a0L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 b\u1eaft \u0111\u1ea7u ngay m\u00e0 kh\u00f4ng ph\u1ea3i t\u1ed1n qu\u00e1 nhi\u1ec1u th\u1eddi gian, c\u00f4ng s\u1ee9c?<\/strong><\/div>\n<\/div>\n
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–> \u0110\u00e1p:<\/div>\n
– C\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u v\u1edbi T\u1ed5ng \u0111\u00e0i t\u1ef1 \u0111\u1ed9ng<\/div>\n
– X\u00e1c \u0111\u1ecbnh v\u1ea5n \u0111\u1ec1 doanh nghi\u1ec7p \u0111ang g\u1eb7p<\/div>\n
– Mu\u1ed1n b\u1eaft \u0111\u1ea7u t\u1eeb \u0111\u00e2u th\u00ec xem n\u1ed7i \u0111au hi\u1ec7n t\u1ea1i c\u1ee7a ch\u00fang ta \u0111ang l\u00e0 g\u00ec<\/div>\n
<\/div>\n<\/div>\n
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Chi ti\u1ebft video record bu\u1ed5i chia s\u1ebb m\u1ecdi ng\u01b0\u1eddi c\u00f3 th\u1ec3 xem trong group c\u1ee7a EGANY<\/a> \u1ea1.<\/div>\n<\/blockquote>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Bu\u1ed5i chia s\u1ebb t\u1eeb anh Nguy\u1ec1n H\u00f9ng Phi – Co-Founder v\u00e0 l\u00e0 Gi\u00e1m \u0111\u1ed1c T\u01b0 v\u1ea5n chi\u1ebfn l\u01b0\u1ee3c MAX Solution JSC MAXSolution l\u00e0 \u0111\u01a1n v\u1ecb chuy\u00ean t\u01b0 v\u1ea5n c\u00e1c gi\u1ea3i ph\u00e1p s\u1ed1 h\u00f3a cho DN \u1edf \u0111a l\u0129nh v\u1ef1c: Y t\u1ebf, gi\u00e1o d\u1ee5c, nh\u00e2n s\u1ef1,.. Ti\u00eau ch\u00ed: T\u1eadn d\u1ee5ng c\u00f4ng ngh\u1ec7 nh\u01b0 m\u1ed9t c\u00f4ng c\u1ee5 […]<\/p>\n","protected":false},"author":1,"featured_media":313,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jnews-multi-image_gallery":[],"jnews_single_post":{"source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"1","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"top","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"1","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"0","zoom_button_out_step":"2","zoom_button_in_step":"3","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"1","number_popup_post":"1","show_author_box":"0","show_post_related":"0","show_inline_post_related":"0"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":"1"},"jnews_social_meta":{"fb_title":"","fb_description":"","fb_image":"","twitter_title":"","twitter_description":"","twitter_image":""},"jnews_override_counter":{"override_view_counter":"0","view_counter_number":"0","override_share_counter":"0","share_counter_number":"0","override_like_counter":"0","like_counter_number":"0","override_dislike_counter":"0","dislike_counter_number":"0"},"footnotes":""},"categories":[1,36,34,38],"tags":[77,78,25,79,76,80,29,72,75,24,56,81,74],"class_list":["post-322","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-talk-show","category-toi-uu-chuyen-doi","category-tools","category-van-hanh-ecom","tag-ai","tag-anan","tag-cafe-talk","tag-call-center","tag-callbot","tag-contact-center","tag-egany","tag-haravan","tag-maxsolution","tag-recap","tag-sme","tag-voice-brandname","tag-wordpress"],"_links":{"self":[{"href":"https:\/\/egany.com\/ecommerce-cro\/wp-json\/wp\/v2\/posts\/322","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/egany.com\/ecommerce-cro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/egany.com\/ecommerce-cro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/egany.com\/ecommerce-cro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/egany.com\/ecommerce-cro\/wp-json\/wp\/v2\/comments?post=322"}],"version-history":[{"count":0,"href":"https:\/\/egany.com\/ecommerce-cro\/wp-json\/wp\/v2\/posts\/322\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/egany.com\/ecommerce-cro\/wp-json\/wp\/v2\/media\/313"}],"wp:attachment":[{"href":"https:\/\/egany.com\/ecommerce-cro\/wp-json\/wp\/v2\/media?parent=322"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/egany.com\/ecommerce-cro\/wp-json\/wp\/v2\/categories?post=322"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/egany.com\/ecommerce-cro\/wp-json\/wp\/v2\/tags?post=322"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}